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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 8358
Experience:  Technical Director of IT Company
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Last week I ordered some products online from Elemis, I

Customer Question

Good afternoon, last week I ordered some products online from Elemis, I opted to use Paypal, but after typing my mobile telephone number I realised that I had typed my Husbands std code (07989) instead of mine (07889) It said my transaction was successful, but as I gave the incorrect number is ***** possible?
JA: What Operating System (OS) are you running on your computer or device?
Customer: BT
JA: When did you last update your PayPal software?
Customer: I ordered goods in June this year and all was ok
JA: Anything else you want the Software Expert to know before I connect you?
Customer: not that I can think of - except if it comes to talking I am extremely hard of hearing!
Submitted: 19 days ago.
Category: Computer
Expert:  James K. replied 19 days ago.

Hello

My name is James

Welcome to Just Answer, I am sorry you are having a techincal Issue

I know these can be Frustrating, I will be working with you to fix these issues to get you fixed up ASAP

Let me know when you are ready to continue

Cheers James

Expert:  James K. replied 19 days ago.

Hello

If you have the numbers Saved on the Same account then that would work

If your husband has a PP account on that number he may have purchased the items for you

You can check in paypal using the below

https://www.paypal.com/us/smarthelp/article/how-do-i-change-the-phone-number-on-my-paypal-account-faq947

Cheers James