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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 288
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Enter all details to pull up account. Red line says cannot

Customer Question

enter all details to pull up account. Red line says cannot carry out function. Please try later. Tried later but same result
JA: What device or product does this involve?
Customer: lap top and personal account
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: Macbook Air catalina system. Safari.This was ok a week ago.
JA: What Operating System (OS) are you running on your Mac?
Customer: CATALINA
JA: How long has this been going on with your Apple device? What have you tried so far?
Customer: About 5 days give or take
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: Had the same problem a few weeks ago. Re entered data and told it would work. Trouble arises when asking for entry code by telephone. Press continue but told to try later
Submitted: 21 days ago.
Category: Computer
Expert:  James K. replied 21 days ago.

Hello

My name is James

Welcome to Just Answer, I am sorry you are having a techincal Issue

I know these can be Frustrating, I will be working with you to fix these issues to get you fixed up ASAP

Let me know when you are ready to continue

Cheers James

Expert:  James K. replied 21 days ago.

Which Account are you trying to log into ?