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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 51358
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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My computer keeps rejecting the Microsoft password & won’t

Customer Question

My computer keeps rejecting the Microsoft password & won’t allow me to send or download any emails
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Plusnet
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: through the web browser
JA: What troubleshooting have you tried?
Customer: though the settings on the computer it comes up with your computer did not meet the requirements for direct access detected
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 23 days ago.
Category: Computer
Expert:  Viet - Computer Tech replied 23 days ago.

Hi,
I'm sorry about your issue. I'm glad to assist you today. When it says that your Microsoft account password ***** ***** please select the option forgot password ***** if shown. Or you can also reset your Microsoft account password ***** the website below:

https://account.live.com/ResetPassword.aspx

- For accessing Plusnet email, please log in your email at the plusnet.net website below:

https://webmail.plus.net

Please let me know if there is still any error or message. Please reply at the box below, then click on the Send button below. Thank you,