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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 8356
Experience:  Technical Director of IT Company
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I have equipment to return to BT with Parcel Force but the

Customer Question

I have equipment to return to BT with Parcel Force but the return form says my email address is not recognisable “*****@******.***” can you help please
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: yahoo
JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser?
Customer: phone and tablet
JA: What troubleshooting have you tried?
Customer: help on BT
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I cannot think of anything at th3 moment
Submitted: 17 days ago.
Category: Computer
Expert:  James K. replied 17 days ago.

Hello

My name is James

Welcome to Just Answer, I am sorry you are having a techincal Issue

I know these can be Frustrating, I will be working with you to fix these issues to get you fixed up ASAP

Let me know when you are ready to continue

Cheers James

Customer: replied 17 days ago.
Ready to continue
Customer: replied 17 days ago.
I just paid £5.00 why do you want more
Customer: replied 17 days ago.
There must be a way to sort this without it costing me £27.00
Expert:  James K. replied 17 days ago.

Thanks there is please email***@******.*** with the details please

Cheers James

Customer: replied 17 days ago.
I don’t want an answer thank you. I want to UNSUBSCRIBE SO That YOU DONT TAKE £35.00 from my account next month
Customer: replied 17 days ago.
I paid £5.00 which I was told is refundable so please refund it
Expert:  James K. replied 17 days ago.

Not a problem

Customer: replied 17 days ago.
I want to unsubscribe fro m Justanswer please tell me how to do it. I paid £5.00 which was reported to me as being refundable please refund mr
Expert:  James K. replied 17 days ago.

It is follow the below

  1. Click “My Account” in the top right corner of the screen.
  2. From there, click on “Membership”
  3. On the membership page, choose “Cancel my membership.”