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Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
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Hi Diana, can you please elaborate on the exact issue you're facing?
If you experience a problem with your service, please call Sky customer services on 0333 7591 018. They will assist you with this and help you to resolve the issue.
Thank you so much for giving me the opportunity to help you. I really appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.