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Category: Computer
Satisfied Customers: 256
Experience:  Expert
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I have lost the telephone and contact and messaging icons

Customer Question

I have lost the telephone and contact and messaging icons from the desk top on my phone consequently I am unable to make calls or texts from my phone
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: it is a huawei android
JA: How long has this been going on with your Huawei phone? What have you tried so far?
Customer: This started last night. I tried going to my local shop but it is closed. I have tried going into tools and settings and a few other things but nothing is working.
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: i have been having trouble with my text messages not appearing on screen spontaeneously and having to go into my messages to find out if anything has come through
Submitted: 14 days ago.
Category: Computer
Expert:  SaloniM replied 14 days ago.

Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

May I know with whom I have the pleasure of speaking with?

Expert:  SaloniM replied 13 days ago.

May I know the exact issue you're facing so that so I can help you with the resolution?

Expert:  SaloniM replied 13 days ago.

Without the information requested  in my previous response, I can only give you a general answer, but I hope this helps.

Please click on the below link and follow all the detailed steps to resolve the issue.

My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with JustAnswer today. It has been a pleasure to assist you, have a great day.

Kind Regards,