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Hello my name is ***** ***** JustAnswer,I am really sorry for the trouble you are facing right now.
But I'm here and happy to assist you today. May I know the model of your phone?
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Kindly try restarting your iOS device. Here's how to restart your iPhone.
Then restart your router, and cable or DSL modem. To restart your router or modem, unplug it, then plug it back in.
After you restart each device, see if you fixed the issue.
If you still can’t connect, try to Reset your Network Settings.
May I know what Operating System you are running on?
Here's how to find out what Operating System you are running on:
Select Settings on the homescreen
Go to General
Scroll to Version below
Kindly go to the link below and choose what Operating System you are running on your iPhone 11 and then try to the troubleshooting steps provided there. Those steps are from O2.
Welcome to JustAnswer.com a Question & Answer Paid Service. My name is ***** ***** JustAnswer Expert and I will be assisting today.
Hello, let me try to help you check the issue with mobile phone O2. Please try to reset you phone settings to default it resetting your phone network did not resolve the issue.
Hi it seems you are unable to reach back here, for that reason I will be giving you some steps that could help you resolve your problem, I hope it helps.