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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 68466
Experience:  Over 15 years of consulting to the IT industry
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I'VE JUST BEEN GIVEN A KODAK ESP 1.2 PRINTER. How do I

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I'VE JUST BEEN GIVEN A KODAK ESP 1.2 PRINTER. How do I connect it to my Toshiba Sattelite C50-A-146
JA: What Kodak model do you have?
Customer: KP/N 1K9482
JA: How long has this been going on with your Kodak printer?
Customer: I've just been given it
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: I bought this reconditioned computer a few months ago
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: NO

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Connect the printer to the USB port on the Laptop

Then click on Start, then Control Panel then go to Devices and Printers.
then click on Add Printer.
When it shows, click it, let it install and then try to print to it.
Let me know how you go please

Customer: replied 22 days ago.
IDONT WANT TO BE SECURELY CONNECTED

That is no problem, it is optional.

Customer: replied 22 days ago.
wHERE IS START

The windows logo button on the bottom left of the screen.

Customer: replied 22 days ago.
nOT SUREIF IT'S INSTALLED
Customer: replied 22 days ago.
Test pageprinted

If it printed it should now be installed, any issues please let me know

Customer: replied 22 days ago.
printed test page but would not print a document

When you print you need to select the Kodak printer first please

Customer: replied 22 days ago.
Thankyou ok Prob should deleteEpsom fromlist soit automatically uses the kodak?

yes, use Kodak

Customer: replied 22 days ago.
how long DOES THE £5 LAST

I do not see this sorry, for any payment questions please direct this to customer service on***@******.***

Thank you

Customer: replied 22 days ago.
THANKYOU

You are welcome

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