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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 8381
Experience:  Technical Director of IT Company
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I have received an email 'Payment [email protected]

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I have received an email 'Payment [email protected]***@******.*** dated 10 November 2020 at 20.56. Subject: Your are required to update:###-##-####
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: outlook
JA: How do you usually access Outlook? On a phone or tablet, or through a web browser?
Customer: tablet - Quote - Dear customer. Yur payment processor has detested incorrect or out of date billing information which needs updating immediately. Please log into your MtBt account bl clicking the buttone below and update your billing information to prevent suspension or terminination of your services.
JA: What troubleshooting have you tried?
Customer: Mt Bt account number is ***** m006 7A
JA: Anything else you want the Email Expert to know before I connect you?
Customer: i feel this is a scam

Hello

My name is James

Welcome to Just Answer, I am sorry you are having a techincal Issue

I know these can be Frustrating, I will be working with you to fix these issues to get you fixed up ASAP

Let me know when you are ready to continue

Cheers James

This is SCAM

Delete the Email and do not respond of click the links in the email

This is a classic phishing attack

Cheers James

James K. and 7 other Computer Specialists are ready to help you
Customer: replied 19 days ago.
Thank you James

Anytime