Ask a Computer Question, Get an Answer ASAP!
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
On the Mac you need to go to the website here
To sign in and check your emails please
I checked and it is working correctly, just click the link please
You just click the link I gave you please, repeated below
Please elaborate on what you mean
ok, but make sure to type it exactly as it is as if you get
Safari can’t find the server
It means you did not type it in correctly
please make a photo of what you see and attach it here
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Hold F5 and refresh the page please
Shut down your Mac.
Find Command (⌘), Option, P, and R on your keyboard.
Turn on your Mac.
Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
Hold these keys until the computer restarts and you hear the startup sound for a second time.
Release the keys.
Then try to sign in
Go to http://google.com/chrome
Download and install Google Chrome, open this and sign in within this instead please
yes but what happened when you clicked ok before for the certificate?
Chrome is now installed so now access mail in it
In Chrome you now go to
And sign in
Please accept the request for more Q&A time and I can help you with this next requirement.
yes and as I replied there is no BT app to download, that is for iPhones and iPads, you use the website as shown to you and now working.
All providers only make apps for mobile devices.
You are most welcome