How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 68283
Experience:  Over 15 years of consulting to the IT industry
Type Your Computer Question Here...
Richard is online now

On my pc my google apps will not open any apps. error my

This answer was rated:

on my pc my google apps will not open any apps. error my google account is not connected to any devices?
JA: When could you last open your software?
Customer: sorry. do not understand
JA: What confuses you?
Customer: cannot download an app in google play
JA: Did you recently update your software or Operating System (OS)?
Customer: no
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
Once the password ***** ***** try to sign into the account.

Let me know how you go please

Thank you

Richard and 4 other Computer Specialists are ready to help you
Customer: replied 16 days ago.
my google account is not yet associated with a device

Please click this link

and open the file that downloads