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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 68283
Experience:  Over 15 years of consulting to the IT industry
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On my pc my google apps will not open any apps. error my

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on my pc my google apps will not open any apps. error my google account is not connected to any devices?
JA: When could you last open your software?
Customer: sorry. do not understand
JA: What confuses you?
Customer: cannot download an app in google play
JA: Did you recently update your software or Operating System (OS)?
Customer: no
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://accounts.google.com/signin/recovery
Once the password ***** ***** try to sign into the account.

Let me know how you go please

Thank you

Richard and 4 other Computer Specialists are ready to help you
Customer: replied 16 days ago.
my google account is not yet associated with a device

Please click this link

https://join.zoho.eu/7771045048

and open the file that downloads