Ask a Computer Question, Get an Answer ASAP!
Hello and Welcome to JustAnswer.My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.
Press and hold the power button untill the computer shutsdown, then restart. Follow the procedure 4-5 times untill you see windows recovery screen. Choose a restore point before the update and restore your computer.
Please select the account and sign in
If you are having issue accessing Mcrosoft account. Please follow the link below
Please follow the link below, fill out the form to recover your password
Please make sure you are selecting the same account to login
Does it show any Microsoft Account?
Please ignore the remote request, it is automated.
Please try entering the the password ***** used before the PC was working normally.
Please can you share a screen shot of your screen?
Please use the attach button to attach it here
Please restart the computer