How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Divyansh Your Own Question
Divyansh, Computer Support Specialist
Category: Computer
Satisfied Customers: 4325
Experience:  Computer Applications Expert
Type Your Computer Question Here...
Divyansh is online now

I have paid to return a parcel but the label has disappeared

Customer Question

I have paid to return a parcel but the label has disappeared off my computer, Please advise
JA: What's the brand and model of your product?
Customer: Damart trousers
JA: What have you tried so far?
Customer: Tried to find it on computer
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Just need a new label please.
Submitted: 12 days ago.
Category: Computer
Expert:  Divyansh replied 12 days ago.

Hi there and welcome to Just Answer tech support, I'm expert Divy. I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

  • You have reached out to Just Answer Tech support. We do not sell or return products. I can help you connect to the concerned team if you can share more details on who you purchased the product from. Thank you.

Please Note: You may ignore the automated pop-up message that you see on your screen. It is completely optional.

Expert:  Divyansh replied 11 days ago.

Without the information requested  in my previous response, I can only give you a general answer, but I hope this helps.

  • Please reach out to the support team that you purchased the product from by visiting the support portal.

  • Link to the support portal can be support followed by the company’s name.

  • You can also navigate to the My order section under your account to view & cancel your order.

Please let me know if you need any additional information. Thank you.