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Mohammed Anas
Mohammed Anas, Computer Support Specialist
Category: Computer
Satisfied Customers: 114
Experience:  Microsoft Certified Solutions Expert (MCSE)
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From today only, if I try to write an e-mail, where I type

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From today only, if I try to write an e-mail, where I type has shrunk to something too small to see. This happens if I try to reply or write an e-mail from scratch.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: From today only, if I try to write an e-mail, where I type has shrunk to something too small to see. This happens if I try to reply or write an e-mail from scratch.
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Mac Air through Outlook
JA: What troubleshooting have you tried?
Customer: Re-booting computer.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No
Customer: replied 7 days ago.
Hotmail via Outlook.
Customer: replied 7 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 7 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 7 days ago.
What is estimate waiting time?

Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the troubles you are facing.
I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are facing an issue with your Outlook.

When you compose, reply to, or forward an email message, and the message body (including the text) appears larger or smaller than the size that you typically see, you might have changed the zoom view setting.

Please follow the instructions in the link below to adjust the zoom level

If you face any difficulty please get back to me and I will help you further. Thank you.
Keep safe always.
Sincerely,
Anas

Customer: replied 7 days ago.
Cannot see Zoom control where described.

May I what version of Outlook you are using?

Mohammed Anas and 7 other Computer Specialists are ready to help you
Customer: replied 7 days ago.
I have requested remote assistance. What is estimated waiting time?
Customer: replied 7 days ago.
Outlook version 16.43 (20110804)

Please open the following link on your Mac

Then enter the Session ID

(###) ###-####/p>

and your Name. Then click on the Join Session button.

After that open the downloaded file and open the join file.

I am glad we could solve the issue. To cancel your subscription please contact our account and billing customer support via the link below

You can also call the billing customer support

  • United Kingdom 0808(###) ###-####/li>
  • Ireland 1800 760 906

Please let me know if you have any follow up questions. Thank you.
Keep safe always.
Sincerely,
Anas