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Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the troubles you are facing.I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are facing an issue with your Outlook.
When you compose, reply to, or forward an email message, and the message body (including the text) appears larger or smaller than the size that you typically see, you might have changed the zoom view setting.
Please follow the instructions in the link below to adjust the zoom level
If you face any difficulty please get back to me and I will help you further. Thank you.Keep safe always.Sincerely,Anas
May I what version of Outlook you are using?
Please open the following link on your Mac
Then enter the Session ID
and your Name. Then click on the Join Session button.
After that open the downloaded file and open the join file.
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Please let me know if you have any follow up questions. Thank you.Keep safe always.Sincerely,Anas