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TechExpertTZ, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 2003
Experience:  Masters Computer Science
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I amtrying to place an order with groupon but my card

Customer Question

I amtrying to place an order with groupon but my card details are out of date and I am unable to change them. I have tried the update and change options but my last four numbers stay the same.
JA: What device or product does this involve?
Customer: Desk top computer. Make and model unknown it was a recon
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: Windows 10. Office 365
JA: What have you tried so far with your laptop? Have you installed any updates recently?
Customer: It is not a laptop it is a tower model and regularly updated.
JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: Atfter I get my card updated I want to place an order
Submitted: 18 days ago.
Category: Computer
Expert:  TechExpertTZ replied 18 days ago.

Hello and welcome to JustAnswer, I’m Tauseef, Technology Expert with JustAnswer and I am a Computer Science graduate, I have over 15 years of experience in this field and have helped hundreds of customers.

I’m sorry to hear you're having trouble with Groupon . I know that can be frustrating. Hopefully, we can get this resolved quickly. I'm reviewing your question now and will post back with a reply soon.

May I know who I'm chatting with?

Expert:  TechExpertTZ replied 18 days ago.

Please see official Groupon advise on updating payment method

Updating or Adding a Payment Method

The steps are listed in a step by step order in the above link i shared, so please go through them one after the other and take your time.
Let me know the result please

Customer: replied 17 days ago.
My name is*****
Expert:  TechExpertTZ replied 17 days ago.

Hi Michael, please use my last advise share and report back if any issues. thank you