How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Divyansh Your Own Question
Divyansh
Divyansh, Computer Support Specialist
Category: Computer
Satisfied Customers: 4728
Experience:  Computer Applications Expert
102882208
Type Your Computer Question Here...
Divyansh is online now

I'm not able to pay the air time part of my bill, and need

Customer Question

I'm not able to pay the air time part of my bill , and need it put on hold till the 25 so I didn't get cut off
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Sorry I'm talking about a phone
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: Xperia xq-as52 most likely a Lenox based os
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: To get in touch with the customer services with no success
JA: Is there anything else the Smartphone Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: Not that I am aware
Submitted: 13 days ago.
Category: Computer
Expert:  Divyansh replied 13 days ago.

Thank you for posting your question. You have reached out to Just Answer and my name is ***** ***** I'll be assisting you. I’m sorry to hear you're having trouble. I’ll certainly try to help you.

  • May I know who is your service provider?

Customer: replied 13 days ago.
O2
Customer: replied 13 days ago.
No thank you for security connect as of now now no more money in account sorry .
Customer: replied 13 days ago.
All I need is a direct number as 202 isn't working
Customer: replied 13 days ago.
If you're not able I'll understand thank you .
Customer: replied 13 days ago.
Please let me know
Expert:  Divyansh replied 13 days ago.

Please allow me a moment.

Customer: replied 13 days ago.
If i no longer required membership how do I cancel .
Expert:  Divyansh replied 13 days ago.

Please connect with our support team.

Customer: replied 13 days ago.
Thank you
Expert:  Divyansh replied 13 days ago.

You are most welcome.

Is there anything else I can help you with?