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Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.May I know the exact error message you're getting while turning on the system?
Please follow the below steps to resolve the issue:
On the sign-in screen, press and hold the Shift key, click the power icon, select Restart, and continue pressing the Shift key until the Choose an option screen displays.
Click Reset this PC, and then click Remove everything.
Click Only the drive where Windows is installed.
Click Just remove my files, and then click Reset.
Windows reinstalls the operating system. When complete the Windows welcome screen displays.
Hope this helps.Kind Regards,
Sorry, I don't have access to billing So please contact our customer support via the link below
You can also call the billing customer support by dialling the following number
United Kingdom 0808(###) ###-####/p>
Ireland 1800 760 906
They will cancel the remote charge for you.
I am glad I was able to help. Have a great day.
You're most welcome. Have a nice day!
You can reach out to me directly using the below link:
Greetings for the day!
Thank you for reaching out. May I know the exact error messege you're getting?
To enter BIOS via function key
Immediately press the F1 key 5-10 times after the power on button is pressed or restart the system and press F1 when the Lenovo logo is displayed.
That's good to know. Remote assistance only works when the system is n a power-on state. The remote session does not apply in this case, dear.
You're most welcome.
You can directly reach out to Lenovo support using their customer support number on###-##-####40. They will check this and will assist you to resolve the issue.
You're moat welcome. You can give me that as a bonus.
Thank you so much for giving me the opportunity to help you. You can choose the option Write a review or give a bonus at your screen.
If you are facing any issue while sending us the bonus please reach out to our JustAnswer customer support by using the below link and phone number:
They will assist you with the process.