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SaloniM, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 501
Experience:  Bachelor of Computer Applications
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My new iphone 12 says iPhone is disabled connecdt to iTunes

Customer Question

My new iphone 12 says iPhone is disabled connecdt to iTunes - doesnt work please help, tearing out hair with great speed!!!
JA: What version of iTunes are you using to sync your Apple device?
Customer: iPhone 12 brand new
JA: When did you last reboot?
Customer: I have it plugged in to my apple computer
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: I have transferred from old apple iPhone as requested!
Submitted: 14 days ago.
Category: Computer
Expert:  SaloniM replied 14 days ago.

Hi there and welcome to Just Answer. I’m sorry to hear you're having trouble. I’ll certainly try to help you today.

  • You will need a computer with iTunes installed on it to restore your disabled iPhone

  • Please follow the below link to know how to restore your phone

Link -

Hope this helps.
Kind Regards,