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Tech Raksh
Tech Raksh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 8149
Experience:  Customer support Engineer
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I am having trouble trying ordering iPad cover, It’s an iPad

Customer Question

I am having trouble trying ordering iPad cover
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: It’s an iPad I’ve had it a long now time.i place an order for the one I want but having trouble ordering it
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I use t be registered with Amazon and recently cancelled my account so nice then I have trouble ordering things now. Hi
JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: Not as far as keeping know. I’m 78 and have got that many passwords I forget which one to use. I do it for security’s
Submitted: 10 days ago.
Category: Computer
Expert:  Tech Raksh replied 10 days ago.

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.

I am sorry to hear that you are having trouble login to your Amazon account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Step1: Reset the password ***** the below steps and try to login using a new password.

1. Click on the recovery link below and enter the email address or the phone number which you have used to login to your Amazon account and click on continue.

https://www.amazon.in/gp/css/account/forgot-password/email.html

2. A OTP(One time password) will be sent to your registered email or Mobile as text message based on your selection.

3. Enter the OTP which you have received and click on continue and create the new password.

4. Once the new password ***** ***** Try to re-login using the new password.