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SaloniM
SaloniM, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 503
Experience:  Bachelor of Computer Applications
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Just bought lenovo laptop with free microsoft 365 how do i

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just bought lenovo laptop with free microsoft 365 how do i set it up
JA: What's the model and Operating System (OS) of your Lenovo?
Customer: not very techy were will i find this
JA: What have you tried so far with your Lenovo? Have you installed any updates recently?
Customer: not very techy were will i find this
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no

Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.

Please follow the below steps to resolve the issue:

Step 1: Open the Office program. Programs such as Word and Excel are pre-installed on a laptop with a year of free Office.

Step 2: choose an account. An activation screen will appear.

Step 3: Log in to Microsoft 365.

Step 4: Accept the conditions.

Step 5: Get started.

Hope this helps.
Kind Regards,

Saloni

Customer: replied 14 days ago.
ok

Thanks for requesting a remote session.

Please click on the below link to join the remote session:

https://us05web.zoom.us/j/81040154870?pwd=K240WGhYaUNjZWJacnJEVHdNcTNqZz09

Kind Regards,

Saloni

SaloniM and 6 other Computer Specialists are ready to help you
Customer: replied 14 days ago.
Device is off now till later

Please share a convenient time for remote assistance.

Please share a convenient time for remote assistance.

Customer: replied 14 days ago.
After work 6.30

Sure we can connect at the mentioned time.

Customer: replied 14 days ago.

Please let me know once you're ready I'll share the remote link to connect accordingly.

Customer: replied 14 days ago.
Ok

Sure

Customer: replied 14 days ago.
back on my laptop now
Customer: replied 14 days ago.
can you set microsoft 365 from your end

Please click on the below link to join the remote session:

https://us05web.zoom.us/j/82034127884?pwd=OGY3TVRGdVEvZWhnOXB5MEEwR0lqQT09

Kind Regards,

Saloni