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Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the troubles you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are facing an issue with your iPad.
May I know what app(Gmail app or Mail app) do you use to access emails on your iPad?
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Did you increase the text size by going to settings(Settings>Display & Brigtness>Text Size)?
Thank you. Did you increase the text size by going to settings(Settings>Display & Brigtness>Text Size)?
Are you not able to see the difference while opening the Gmail app after increasing the text size? or not seeing the increased text size after opening the email contents?
Do you have an iPad with a Home button or Face ID?
Please follow the instruction given below to force restart your iPad.
You will be asked to open the iPad with your passcode after force rebooting it. Please check the Gmail app after doing the above steps. A rating is only needed when we are finished. I make every effort to provide you with exceptional support. We can continue to chat until we solve the issue.
Can you decrease the text size to the minimum point(Settings>Display & Brigtness>Text Size) and do you see the change in the Gmail app?
Then we need to delete and reinstall the Gmail app to check if this is an issue with the Gmail app itself. Do you remember your Gmail password?
Touch and hold the Gmail app on the Home Screen to open a quick actions menu, tap Remove App, then tap Delete App to delete it from iPad.
Check if you can log in to your Gmail account via browser using the link below?
Open the link and try to sign in with your Gmail account. Please let me know what happens.
Open the link and try to sign in with your Gmail account. Please let me know what happens. Kindly let me know if you face any difficulty with the password.
Please check one more option:
Go to Settings> Accessibility> Display & Text Size> Larger Text> Enable Larger Accessibility Sizes and increase the size using the slider. Do you see any changes in the Gmail app?
May I know what do you mean by the new app?
Please let me know if you have any follow up questions. Thank you.Keep safe always.Sincerely,Anas
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Keep safe always.