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Josh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 37352
Experience:  5 years as Network Admin, 10+ years of IT support
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My phones are all dead, my phones are dead no sound or hum,

Customer Question

my phones are all dead
JA: What exactly is frozen or not starting up for you?
Customer: my phones are dead no sound or hum
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: zoostorm
JA: How long has this been going on with your computer? What have you tried so far?
Customer: phones have been dead since 16.40 today
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 23 days ago.
Category: Computer
Expert:  Josh replied 23 days ago.

Hi! Welcome to, an independent paid question and answer platform that is home to the best experts in the world! My name is ***** ***** I will be assisting you today.

I understand how frustrating your issue can be but I will try to work as fast as possible to a resolution to your issue. With that being said, please view the steps below to fix your issue. If the initial steps do not fix your issue, please reply back and I will continue to assist you.


I am sorry to hear that you are having phone connectivity issues!

To get started, let's try a soft reset of your phone system to see if it fixes the issue:

Unplug the power cord to the base unit and all of the handsets

Wait 10 minutes

Plug back in the power cords

Wait 1 minute

Check to see if the issue continues and let me know the results. If the issue continues, please let me know your home phone provider.