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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 320
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I purchased storage but doesn’t seem to be working anymore,

Customer Question

I purchased storage but doesn’t seem to be working anymore, could it be because I had new bank card
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: im on my iPhone which is connected with iPad & im on 02 & bt internet
JA: What kind of Apple device do you have? What Operating System (OS) are you running?
Customer: dont know 😭I’m not very tech minded
JA: How long has this been going on with your Apple device? What have you tried so far?
Customer: had msges we’d & Thursday saying storage full so tried to buy more & noticed & ive negotiated my way through & it said complete but nothings happened
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: just need to know how I get emails as have very important one I’ve need
Submitted: 11 days ago.
Category: Computer
Expert:  SaloniM replied 11 days ago.

Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
May I know the exact issue you're facing?