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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 74008
Experience:  Over 15 years of consulting to the IT industry
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Ive no internet, lap top, no, allof lights are flashing, no

Customer Question

ive no internet
JA: What computer or device are you trying to connect?
Customer: lap top
JA: Does your network appear in the Wi-Fi list on your laptop?
Customer: no
JA: Which lights are solid and which are blinking on your router?
Customer: allof lights are flashing
JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: no
Submitted: 19 days ago.
Category: Computer
Expert:  Richard replied 19 days ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

I’m sorry to hear you're having trouble with your service. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please remove the power to the internet router (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the internet router, turn it on and tell me please if it is now operating correctly.

Let me know the results please