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K Dismas
K Dismas, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 6410
Experience:  Developer/Programmer/Computer Technician
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Itss not my computer its my iphone, iphone, I tried closing

Customer Question

itss not my computer its my iphone
JA: What kind of Apple device do you have? What Operating System (OS) are you running?
Customer: iphone
JA: How long has this been going on with your Apple device? What have you tried so far?
Customer: I tried closing my account then open it again but Im stuck and still not getting emails
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no
Submitted: 14 days ago.
Category: Computer
Expert:  K Dismas replied 14 days ago.

Hi, welcome to JustAnswer! This is Kent.
I am really sorry for the trouble you are facing right now.

But, I will do my best to help you with your concern. May I know what account do you have a problem with?

If you are getting offers from your screen, please feel free to ignore them. These are premium services that are not free of charge and entirely optional.

Customer: replied 14 days ago.
Customer: replied 14 days ago.
Can I cancel this request and cancel my membership just now
Expert:  K Dismas replied 14 days ago.

Okay. Can you still send emails on TalkTalk?

Customer: replied 14 days ago.
Expert:  K Dismas replied 14 days ago.

But can you stillaccess your account?

Customer: replied 14 days ago.
No talk talk is not listed so I type it in under Others but I cant get passed that its like it doesnt recognise it
Expert:  K Dismas replied 14 days ago.

I am sorry, what do you mean? Can you send me a screenshot of your problem?

Customer: replied 14 days ago.
I have to leave now please cancel my membership and deduct the £22 if necessary
Expert:  K Dismas replied 14 days ago.

If you're unable to receive messages, please try to perform the steps below.

  1. Log in to TalkTalk Mail
  2. On the Portal page, select Mail in the top navigation bar to access all your emails.
  3. If you're accessing TalkTalk mail on a mobile or tablet, the mail link might be hidden in the menu. If this is the case, then select the 3 line icon to access.
  4. New messages should automatically appear as soon they reach our servers, but you can use the refresh button (two circular arrows top right).
Expert:  K Dismas replied 14 days ago.

About refunds, charges, cancellations, and subscriptions, I'm a site user like you, so I don't have access to your account details or charges, but customer service would be glad to help you with that.