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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 73947
Experience:  Over 15 years of consulting to the IT industry
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Am having trouble with my emails, Yahoo, On my ipad and PC.

Customer Question

Am having trouble with my emails
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser?
Customer: On my ipad and PC. I'm getting emails on my ipad that don't appear on my PC
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Yes. For some reason some emails are going to my icloud account only.
Submitted: 14 days ago.
Category: Computer
Expert:  Richard replied 14 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://login.yahoo.com/forgot?
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you