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Maria-Nina
Maria-Nina, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 1975
Experience:  Tech Coach at Concentrix
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Cannot get I yet I Ferber on my new Bush TV, Bush DLED328DSC

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Cannot get I yet I Ferber on my new Bush TV
JA: What's the brand and model number of your TV? How old is it?
Customer: Bush DLED328DSC this month
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu yes ok- all sources ok apart from Internet on TV
JA: How long has this been an issue? What happened right before this?
Customer: Trying today first time -
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no only how to access internet on my new smart Bush TV
Customer: replied 16 days ago.
I cannot access Internet on my new Bush TV model DLED32HDSC

Hello and welcome to JustAnswer, an independent Question & Answer web portal.
I'm Maria Nina, your tech expert for today.
I'm sorry to hear you are having this problem. I will do my best to help you sort this out quickly.

Were you able to access settings on your TV?

Customer: replied 16 days ago.

Were you able to turn On WiFi from it?

Customer: replied 16 days ago.
Wifi showing as if it were connected but is not working

Oh! Sorry to hear that. But do you have other devices connected with same WiFi network?

Customer: replied 16 days ago.
No I was informed by Bush support you would fix this

Please don't mind the Premium Service Offer you see in the screen. That is just an automatic offer and is not initiated by me.

You can try to follow and do these steps in your TV;

Go into TV menu – SETTINGS GENERAL NETWORKNETWORK STATUS and select NETWORK RESET.

Customer: replied 16 days ago.
No . Just tell what I have to do

Have you tried to follow the steps given above?

Customer: replied 16 days ago.
From home button I cannot access general then network/ network settings

That's actually same route as how you connect your TV into your WiFi. Did you not access that option when you connect it?

Customer: replied 16 days ago.
When I click network I network disabled

So basically you were not with your WiFi, correct?

Customer: replied 16 days ago.
it is showing connected but I am nit connected

Do you see network status option instead?

Customer: replied 16 days ago.
No can’t see network status

What General option?

Maria-Nina and 5 other Computer Specialists are ready to help you
Customer: replied 16 days ago.
Thanks you are unable to help .

I am actually trying give the steps on what to do and if it's still now working, please get in touch with Bush TV customer support here: https://bushtv.com.au/contact-us/