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Benjie
Benjie, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 10471
Experience:  Computer and IT Support Engineer
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My iPad is activation locked ,can’t remember password, One

Customer Question

Hi my iPad is activation locked ,can’t remember password
JA: What exactly are you having trouble accessing?
Customer: One locked out ,with activation lock
JA: What Apple model do you have? And the Operating System (OS)?
Customer: Got it as present, not clued up on system,sorry (3yearold)
JA: How long has this been going on with your computer? What have you tried so far?
Customer: two weeks,tried every password ***** can find or remember but no luck
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: thank you for help !!
Submitted: 7 days ago.
Category: Computer
Expert:  Benjie replied 7 days ago.

Hello! Welcome to JustAnswer. Thank you for your question. I'm Benjie and I can help you today.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.

If you have forgotten your Apple ID you used, Please click the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done using this new password
Once done, you can use these details to sign in on your device

Expert:  Benjie replied 7 days ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

-------------------------------------------

Here is my previous response below

If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.

If you have forgotten your Apple ID you used, Please click the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done using this new password
Once done, you can use these details to sign in on your device