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Divyansh
Divyansh, Computer Support Specialist
Category: Computer
Satisfied Customers: 4896
Experience:  Computer Applications Expert
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Amazon.co.uk pages not loading properly in Chrome, images

Customer Question

amazon.co.uk pages not loading properly in Chrome, images (mainly thumnails) not loading. Works in firefox. Have cleared cookiiues, sign ed in/out, rfebooted PC etc
JA: What are you having trouble accessing or opening?
Customer: Can I chat with a human - already given asnwers to your question
JA: What Mozilla model do you have? And the Operating System (OS)?
Customer: the propblem is not with mozilla it is with chrome
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no
Submitted: 15 days ago.
Category: Computer
Expert:  Divyansh replied 15 days ago.

Thank you for posting your question. My name is ***** ***** I'll be assisting you. I’m sorry to hear you're having trouble. I’ll certainly try to help you.

  • There is currently an infrastructure issue and several websites are affected. We currently do not have an ETA. I request you to wait for a couple of hours before you can try again.
Customer: replied 15 days ago.
Infrastructure with Chrome?
Expert:  Divyansh replied 15 days ago.

No, not with chrome. It is said to be with a CDN provider.

Customer: replied 15 days ago.
I'm sorry but CDN is jargon to non-technical people. Amazon works with Firefox but not chrome. Wouldn't the CDN problem (whatever that is) also affect Firefox?
Expert:  Divyansh replied 15 days ago.

It should happen with Firefox too the data you are looking at could be from cache files. If you try to open new pages some pages may have problems with firefox too.