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Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the trouble you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are facing an issue with your computer.
May I know what is the name of the network security program installed on your computer?
If the network security program is installed by the spammer remotely, then please uninstall it for your safety(Uninstall all suspicious applications from your computer). Please follow the steps below to uninstall the software from your computer.
In the search box on the taskbar, type Control Panel and select it from the results.
Select Programs > Programs and Features.
Right-click on the program you want to remove and select Uninstall. Then follow the directions on the screen.
Please click the link below for detailed instructions
A rating is only needed when we are finished. I make every effort to provide you with exceptional support. Please let me know if the issue is fixed, if not, we will find another way.Please let me know if you need further assistance.Keep safe always.Sincerely,Anas
Mohammed, Apologies, I had believed that I had rated your responses to my question which by the way I do rate as a 5 -- will ensure it is recorded on Just Answer system. Regards B**** K******
Thank you very much! Good night!
Keep safe always.Sincerely,Anas