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Hi there and welcome to Just Answer tech support, I’m sorry to hear you're having trouble. I look forward to helping you. Hopefully, we can get this resolved quickly.
May I know the exact issue you're facing?
Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.
Please reach out to the TOTAL Adblock customer support team directly using their support website using the below link:
They will check the issue from their end and will assist you to resolve the issue.
Thank you so much for giving me the opportunity to help you. I really appreciate your patience through this process. My goal is to provide you with excellent service. Please feel free to reply with any questions.
Hope it helps.Kind Regards,