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Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the trouble you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are facing an issue with your iPad.
May I know what is exactly showing on your iPad screen?
Have you ever used an email account like [email protected]?
Have you got an email account like this [email protected]?
Activation Lock is designed to keep your device and your information safe in case your iPhone, iPad, iPod touch, Apple Watch, or Mac is ever lost or stolen. If you erase your device without signing out of iCloud first, it might still be protected by Activation Lock. Whether you erased your own device or bought one from someone else, you can turn off Activation Lock by entering the correct Apple ID and password.
You need to enter the same Apple ID and password ***** you used when you previously set up the device. Apple ID is your email address. Please enter the email address that you used when creating your account. If you don't remember your Apple ID, please use the following link to find your Apple ID. Could you try to find your Apple ID using the link given below?
Could you try to find your Apple ID using the link given below?
Could you please try one more time to find the Apple ID? So we can try to reset the password ***** the Apple ID.
I have opened the remote support to the expert pool, someone who can connect will get back to you. You will get notified as soon as a remote expert connects with you.
You are very welcome! If you still can’t activate your iPad, there’s one more thing you can try. Apple will remove Activation Lock from that problem iPad if you still have valid proof of purchase like Invoice, bill, etc. You can do this in one of two ways:
To do that, please open the following link.
You can choose the contact option there.
you can call Apple Technical support by calling the following number
Speak with an agent and let them know what's going on and they should be able to further assist you. If you have any questions on this, just let me know. Please keep in mind that I don't personally have access to your account or the ability to reset your password ***** and I could only guide you to the possible solutions.
You can also try to Request additional support for unlocking your device using the link given below
Please click the link below for detailed instructions about the Activation lock from Apple
I make every effort to provide you with exceptional support. Please let me know if you have any follow-up questions. Thank you.Keep safe always.Sincerely,Anas
A rating is only needed when we are finished. Please kindly do not click on the negative or 1 or 2-star rating. We can continue to chat and solve the issue. I make every effort to provide you with exceptional support. Please let me know if you have any follow-up questions. Thank you.Keep safe always.Sincerely,Anas