Ask a Computer Question, Get an Answer ASAP!
Hi, I am Joseph. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply soon.If you have any more information about your question you would like me to know about then please go ahead and send me another message. If I have all the details about the question, then I can give a more precise accurate answer.
I'm sorry you are having issues with your Facebook account. To start, please open up a browser and go to http://facebook.com
Once there go to https://www.facebook.com/recover.php- Enter your email address in the middle field where it asks for your email address.
Plese let me know when you have done this.
What browser are you using to do this?
Are you still with me? Have you tried the recovery link I sent?
I see you want remote service. Can you tell me if you have a computer I can remote into and assist more easily?
Thank you for that information. Do you have a computer you can try and connect on?
Are you still there?
You reqeust remote assistance to help with this. Do you want to proceed with that?
If you want to review your account and no longer want to work on trying to fix your Facebook account you can go to https://www.justanswer.com/help/contact-us
I'm sorry you are getting frustrated. I'm just trying to help get you back in the account. Are you at the log in screen now?
I don't know why Facebook would disable your account. All I can do as a JustAnswer expert is help reset your account or we can submit a review for Facebook to review your account.
You will want to fill the below form and send to the Facebook Account Team. Let them know your correct verification information. They will contact you back and let you know when its updated so you can reset the password: https://www.facebook.com/help/contact/357439354283890