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Hello and welcome to JustAnswer, an independent Question & Answer web portal.I'm Maria Nina, your tech expert for today.How can I help you?
Do you see signal bars at the status bar in your phone?
Please don't mind the Premium Service Offer you see in the screen. That is just an automatic offer by the site and is not initiated by me.
Is that the only phone that has a problem? Do you have other phones with the same service provider that works fine?
Sorry, we need to know more information about the problem first.You can take it to O2 if you prefer.
Sorry, we are a separate company from O2, so we require a fee for the service.You can try to call O2 by dialing 202 from your O2 phone.