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Hi, welcome to JustAnswer! My name is***** am sorry for the trouble you are facing right now.But, I'll do my best to help you with your concern.
May I know what account or app you are having trouble logging in to?
I know how frustrating it is for you, but in your case, I believe you are referring to your apple ID since you want to download and install an app to your phone. This login information will be your apple ID, if happned that you forgot your apple ID you can recover your apple using this link below. Please visit the link below to start recovering your apple ID password.