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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 75478
Experience:  Over 15 years of consulting to the IT industry
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Can't open Adobe account forgot my password, My new

Customer Question

Can't open Adobe account forgot my password
JA: What exactly are you having trouble accessing?
Customer: My new workplace are doing paperless payslips and I don't know how to open it
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: It's on my phone a Samsung a6 and it says pdf on it
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: Don't think so
Submitted: 10 days ago.
Category: Computer
Expert:  Richard replied 10 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://helpx.adobe.com/sign/kb/how-to-reset-an-Adobe-Sign-Password.html
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you