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K Dismas
K Dismas, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 7300
Experience:  Developer/Programmer/Computer Technician
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I forgot my password, cant open my acer laptop exceot as a

Customer Question

i forgot my password
JA: What exactly are you having trouble accessing?
Customer: cant open my acer laptop exceot as a guest
JA: What's the model and Operating System (OS) of your Acer?
Customer: c810
JA: What have you tried so far with your Acer? Have you installed any updates recently?
Customer: no i havent used it in awhile but i broke my new one
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no thank you
Submitted: 17 days ago.
Category: Computer
Expert:  K Dismas replied 17 days ago.

Hi, welcome to JustAnswer! My name is***** am sorry for the trouble you are facing right now.
But, I'll do my best to help you with your concern.

Customer: replied 17 days ago.
i forgot my password ***** my acer laptop
Expert:  K Dismas replied 17 days ago.

I know how frustrating it is for you, but in your case, you can different methods to try to remember your password ***** reformat your laptop.

Please consider doing the following.

1. You can recover your login if you have previously configured a password ***** disk.

2. You can use external software to try to bypass the password ***** as Lazesoft or a password ***** tool to try to log in on your Windows laptop. Configure a USB bootable drive and boot on that drive. Kindly visit the link below to download the program.

https://www.lazesoft.com/create-a-bootable-recovery-usb-disk.html

3. Reset or Reformat your laptop. Kindly visit the link below to do a Windows media installation setup.

https://www.microsoft.com/software-download/windows10

Expert:  K Dismas replied 16 days ago.

Hello, it looks that you are unable to respond. I hope you are able to follow the instructions I provided you. I hope that works and is able to solve your problem. Please let me know if there is anything else I can do to assist you. Thank you very much.