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Hi, welcome to JustAnswer! My name is***** am sorry for the trouble you are facing right now.But, I'll do my best to help you with your concern.
To clarify, may I know which phone you are using?
I just want to tell you that I am not related to any service provider, store, and your account. Instead, you have reached JustAnswer, a network of experts that are willing to assist you with your problem.
Would you please allow me a moment to review your question?
I know how frustrating it is for you, but in your case, your iPhone or Apple watch might be experiencing some sync issue or may not acting normal due to updates. You can try to fix this by updating your iPhone. Please visit the link below and navigate to the highlighted text for more detailed instructions.
No problem at all. I hope it works and enables you to resolve the issue you have.
You're welcome! Have a great day.