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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 9754
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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How do I replace the cartridge on my Epson355? XP355, No

Customer Question

How do I replace the cartridge on my Epson355?
JA: What's the model of your printer?
Customer: XP355
JA: Are you getting any error messages? Are you able to open the lid that covers the cartridges on your printer?
Customer: No error messages, I can open the lid, but i've forgotten what to do next!
JA: The Printer Technician will be able to walk you through that. Anything else you want the Printer Expert to know before I connect you?
Customer: no thanks
Submitted: 20 days ago.
Category: Computer
Expert:  Jerry Hannell replied 20 days ago.

Hello sir/madam, I would like to help you, please let me know when you are ready.

Customer: replied 20 days ago.
ready
Customer: replied 20 days ago.
no thanks
Expert:  Jerry Hannell replied 20 days ago.

Hello sir/madam,

Is your printer with you now?

Expert:  Jerry Hannell replied 20 days ago.

Can you please check the video attached to this message?