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Joseph Newman
Joseph Newman, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 6083
Experience:  Lead Technician at Maryville City Schools
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I have just purchased BVS caed games on this new pc /lap top

Customer Question

I have just purchased BVS caed games on this new pc /lap top but i cannot download the games from BVS
JA: What's the brand/model and Operating System (OS) of your laptop?
Customer: samsong
JA: What have you tried so far with your Samsung? Have you installed any updates recently?
Customer: not much but i did want to play my card games itried several times to download when i paid
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: just this I think
Submitted: 15 days ago.
Category: Computer
Expert:  Joseph Newman replied 15 days ago.

Hi, I am Joseph. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply soon.

If you have any more information about your question you would like me to know about, please send me another message. If I have all the details about the question, then I can give a more precise accurate answer.

Expert:  Joseph Newman replied 15 days ago.

I'm sorry you are having issues with downloading the game. Are you getting an error or is it refusing to download at all?

Expert:  Joseph Newman replied 15 days ago.

A few things to try to get it working. First, make sure you have an active internet connection. Next, reboot your device and try the install again.

Expert:  Joseph Newman replied 15 days ago.

Thank you for reaching out and letting me help with your question. I wish you luck with your solution. Have a good day and stay safe!