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Rei Guimmayen
Rei Guimmayen, Computer Support Specialist
Category: Computer
Satisfied Customers: 8670
Experience:  Microsoft Certified Professional
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Forgotten my Apple ID and password, I have not changed it

Customer Question

Forgotten my Apple ID and password
JA: When did you last change your password ***** Apple ID?
Customer: I have not changed it from my original one I have not used it for ages hence I forgot
JA: Did you try resetting through Apple's online account reset tool?
Customer: No I don’t know what that is
JA: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?
Customer: Don’t think so thanks
Submitted: 19 days ago.
Category: Computer
Expert:  Rei Guimmayen replied 19 days ago.

Hi! Welcome to JustAnswer.com, an independent Question and Answer site. My name is ***** ***** I will be helping you today.

Expert:  Rei Guimmayen replied 19 days ago.

I understand that you are trying to recover your Apple ID.

You can find your Apple ID on your Apple device. Go to Settings, then tap [your name].

The email address under your name is ***** ***** ID.

If you forgot your password, you could use this link to reset it: https://iforgot.apple.com/password/verify/appleid.

Expert:  Rei Guimmayen replied 19 days ago.

Let me know if you need further assistance.

Expert:  Rei Guimmayen replied 19 days ago.

I hope I have provided the information you were seeking. Please let me know if you need further assistance. I will be happy to assist you. Thank you.

Expert:  Rei Guimmayen replied 19 days ago.

Thank you for using Just Answer.