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Abhishek Gupta 2
Abhishek Gupta 2 ,
Category: Computer
Satisfied Customers: 262
Experience:  Maintenance Executive at Devyani Food Industries Limited
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Trying to set up a BT email account after a password change

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Trying to set up a BT email account after a password ***** on my iPhone 11.
JA: Are you logged into your email account on any other devices?
Customer: Can only access my email via bt.com/email where it works fine. Setting up on iPhone refuses to support password *****
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Yes - Have successfully reset BT email password. Just can’t persuade iPhone to recognise new pw.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No that’s it!

Hello. Welcome to JustAnswer.com, an independent paid Question and Answer support site.

I am Abhi with over 5 years of experience and will try to do my best to help you today. I am sorry to hear that you are having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly. Please allow me a few minutes to review your question to ensure that I don't miss anything.

To change your password:


  • Log in to My BT with your current BT ID.

  • Click Settings.

  • Scroll down to 'Your BT ID details' and click on Edit password.

  • Enter your new and existing passwords in the required fields, then click Next.

  • You'll see a confirmation screen completing the password *****

Please let me know if you need any additional information. Thank you.

Is your problem is resolved?

Customer: replied 19 days ago.
thanks

I hope I provided you with useful information.

Your feedback is also more important to me.

If you have any questions or would like any additional information, please don't hesitate to ask.

And thank you for using Justanswer.com.

Best Regards,

Abhishek

Abhishek Gupta 2 and 5 other Computer Specialists are ready to help you