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Can I see a photo showing how the original symptom looks like from your side?
You don't need to know the old Wi-Fi password ***** replacing the old router with a new Wi-Fi router.
Just set up a new password ***** configuring the new Wi-Fi router, any password ***** like.
I guess the one shown in the photo is the old router?
Do you mean its Wi-Fi may work for a while rebooting it? If yes, then it does mean it got some kind of hardware issue. You use the LAN ports to keep the Internet connection when replacing it with a new router.
I am a bit confused now.
Do you mean its Wi-Fi may work for a while rebooting it then it may disconnect automatically for no reason?
Sure. Please request a phone call from your side. Thanks.
If I understood correctly, the problem is that your Wi-Fi may work for a while rebooting it then it may disconnect automatically for no reason, and you are looking for a solution to get a stable Internet connection.
The given photos do not have all details because not all (on and off) LED indicators are clearly captured.
The LEDs show the WAN (internet) connection is off. Is it actually connected?
I am sorry about that but I just double-checked the question history and didn't see you have requested a phone call for this question. Can you please double check?