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Tech Raksh
Tech Raksh, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 9553
Experience:  Customer support Engineer
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I forgot my password, My amerzon account, Huawei is I think,

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I forgot my password
JA: What exactly are you having trouble accessing?
Customer: My amerzon account
JA: What's the brand and model of your computer? And the Operating System (OS)?
Customer: Huawei is I think
JA: How long has this been going on with your computer? What have you tried so far?
Customer: I'm trying to set my fire stick on the TV
JA: What's the brand and model number of your TV? How old is it?
Customer: It's a Samsung 1 year
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes it does and no other problems
JA: How long has this been an issue with your Samsung? What happened right before this?
Customer: It asked for a phone number which was okay then it wanted my password
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: No thanks

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.

I am sorry to hear that you are having trouble login to your Amazon account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Step1: Reset the password ***** the below steps and try to login using a new password.

1. Click on the recovery link below and enter the email address or the phone number which you have used to login to your Amazon account and click on continue.

2. A OTP(One time password) will be sent to your registered email or Mobile as text message based on your selection.

3. Enter the OTP which you have received and click on continue and create the new password.

4. Once the new password ***** ***** Try to re-login using the new password.

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