I have a new phone and I can’t get any emails, I’m checking

Without the information requested  in my previous response, I can only give you a general answer, but I hope this helps.

• In your Outlook.com folder list, choose the Junk Email folder and look for the missing email.
• If there are messages that shouldn't have been marked as junk, right-click each email and then choose Mark as not junk. The message will automatically be moved to your inbox.

• If your inbox is full, you won't receive new messages. To make room in your inbox, try emptying your junk folder by right-clicking Junk Email > Empty folder.
• You can also sweep unwanted email from your inbox or archive folders. Sweep lets you automatically delete all incoming email from a particular sender, keep only the latest message from that sender, or delete email from that sender that's older than 10 days. Select a message you want to sweep, and select Sweep .
• Saving photos and documents to OneDrive is another good way to make room in your inbox. 

If your inbox is filtering based on categories or if your sort order is different than usual, you might not see the messages you expect to see. Filtering and sorting are accessible at the top of your message list.

• For filtering, select Filter, then select what type of messages you want to see.

• For sorting, select Filter > Sort by then what you want to sort by.

To look for recent messages, sort by Date. To look for messages from a specific person, sort by From. You can reverse the sort order by choosing the option again.