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My name is ***** ***** Thank you for posting your query in JustAnswer.
I am sorry to hear that you are having trouble. I know that can be frustrating.
Hopefully, we can get this resolved quickly. Please allow me a few minutes to review your question to ensure that I don't miss anything.
Could you please send yourself a test email to check if you're able to receive emails or not?
Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.
If your inbox is filtering based on categories or if your sort order is different than usual, you might not see the messages you expect to see. Filtering and sorting are accessible at the top of your message list.
For filtering, select Filter, then select what type of messages you want to see.
For sorting, select Filter > Sort by then what you want to sort by.
To look for recent messages, sort by Date. To look for messages from a specific person, sort by From. You can reverse the sort order by choosing the option again.