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Hello and welcome to JustAnswer services. This is Anas and I will be assisting you with your issue today. I am sorry for the trouble you are facing. I know that can be frustrating. Hopefully, we can get this resolved quickly. As I understand you are facing an issue with your iPhone.
May I know what happens when you try to open the App Store app on your iPhone?
You may see an automatic phone call service offer from this site. They are optional, we can continue to chat without any additional charges. This was offered automatically by the website, not initiated by me. We can continue to chat and solve the issue.
Please let me inform you that you don't need to install the App Store app on your iPhone(it is a pre-installed app on your iPhone). Just to confirm, are you able to see an App store icon on your iPhone?
Please go to the home screen on your iPhone. Swipe or scroll to the left several times, and this will bring the App Library to the right. Are you able to see it?
Are you facing this issue with your Apple ID account password ***** downloading an app from the App store?
Can you see my messages?
Are you facing this issue while downloading an app from the App store?
It seems like you are facing an issue with your Apple ID account password. I would suggest you attempt to reset your account and use the new password ***** log in to your account. The direct method for resetting an Apple ID account's password ***** ***** using the password ***** tool/site provided by them. That reset tool or site can be opened by clicking the following link. Apple ID is your email address. Please enter the email address that you used when creating your account.
Please click the link below for detailed instructions to reset your Apple ID account password ***** pictures.
I make every effort to provide you with exceptional support or 5-star service. If you have any further questions about this then please do not hesitate to get back to me and I will be glad to help. Have a wonderful day!Keep safe always.Sincerely,Anas