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TechExpertTZ
TechExpertTZ, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 3828
Experience:  Masters Computer Science
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I want to reset my password, I have got Pluto tv on my phone

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Hi I want to reset my password
JA: What exactly are you having trouble accessing?
Customer: I have got Pluto tv on my phone but I want it on my tv thanks
JA: What's the brand and model number of your TV? How old is it?
Customer: its about 5 years old,model number DLED32HDSC
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no yes tv menu works
JA: How long has this been an issue with your DLED32HDSC? What happened right before this?
Customer: I just cannot get Pluto tv.
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no that’s all thank you
TechExpertTZ

Hello and welcome to JustAnswer, I’m Tauseef, a Technology Expert with JustAnswer and I am a Computer Science graduate, I have over 15 years of experience in this field and have helped thousands of customers.

I’m sorry to hear you're having trouble with Pluto App. I know that can be frustrating. Hopefully, we can get this resolved quickly.

  • May I know who I'm chatting with?

  • Can your TV install Apps? Is it a SMART TV?

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You there? You appear to be offline.
From what I have gathered, this TV doesn't not support installing additional apps - see the list here - https://www.argos.co.uk/product/9203602 

  • Compatible with the following smart apps: Netflix, BBC iPlayer, ITV Hub, My5, All 4, Amazon Prime, YouTube.

To download Pluto TV - you will need to buy an additional device like 

  • Roku
  • Amazon Fire TV
  • Or Apple TV

Let me know if you have more questions.

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