Ask a Computer Question, Get an Answer ASAP!
Hello sir/madam, I would like to help you, please let me know when you are ready.
Can you please uninstall your app and reinstall it and then try again?
If that does not work, please let me know.
To be able to recover your Apple password, can you please open this page:
and follow on-screen instructions carefully?
If something goes wrong, please let me know.
Do you have a computer?