How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Anikesh G Your Own Question
Anikesh G
Anikesh G, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 3187
Experience:  SAP Customer Relationship Management Consultant at Wipro Technologies
108948392
Type Your Computer Question Here...
Anikesh G is online now

I havwe been sent email saying my AppleID has been reset. I

Customer Question

I havwe been sent email saying my AppleID has been reset. I have not done that.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Outlook
JA: How do you usually access Outlook? On a phone or tablet, or through a web browser?
Customer: Mobile phone and on my desk computer
JA: What troubleshooting have you tried?
Customer: Ihave niot tried anything. Only just opened email telling me Password ***** been reset.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I think I know my old password ***** not too sure. .
Submitted: 16 days ago.
Category: Computer
Expert:  Anikesh G replied 16 days ago.

My name is ***** ***** Thank you for posting your query in JustAnswer.

I am sorry to hear that you are having trouble. I know that can be frustrating.

Hopefully, we can get this resolved quickly. Please allow me a few minutes to review your question to ensure that I don't miss anything.


Expert:  Anikesh G replied 16 days ago.

Are you able to log in to your Apple Id with your current password?

Expert:  Anikesh G replied 15 days ago.

Is your issue fixed now?

Expert:  Anikesh G replied 15 days ago.

Without the information requested in my previous response, I can only give you a general answer, but I hope this helps.

Please follow the below link to reset the password ***** your Apple ID

Kindly let me know if you need any further information.