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Andrew Taylor
Andrew Taylor, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 9118
Experience:  System Engineer
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Yesterday I booted up my pc, and it couldn't connect find my

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yesterday I booted up my pc, and it couldn't connect find my WiFi network. I did a restart and it turned back on and beeped 8 times. I did a bunch of research and concluded it was a gpu video error. So I bought a new gpu and installed it today. It booted up fine at first, but then It still wasn't finding a WiFi network. I re did the restart and it's beeped 8 times again...
JA: Does your network appear in the WiFi list on your computer?
Customer: No
JA: Which lights are solid and which are blinking on your router?
Customer: The on one?
JA: Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.
Customer: Nope

Welcome to JustAnswer, my name is***** have over 10 years of experience and I will be helping you today regarding your issue, it's a pleasure speaking to you. My goal is to provide you with excellent service. I understand that you computer is not working. Is this correct? 

Customer: replied 9 days ago.
Customer: replied 9 days ago.
I can't do that because it won't boot up

Thank you. What's the make and model?

Customer: replied 9 days ago.
Make and model of what in particular? Gpu?

The computer :-)

Customer: replied 9 days ago.
Well it's a custom pc, the gpu is Geforce rtx 2060 and cpu is Intel core i5-4670K

Thank you, ***** ***** and model of the motherboard please?

Customer: replied 9 days ago.
Ah yeah it is the Asus z87-k
Customer: replied 9 days ago.
The old gpu is gtx 770. But that has worked fine for 2 years before now

What one do you think it is: https://www.asus.com/support/FAQ/1029959/

Customer: replied 9 days ago.
It isn't actually any of those... Its 8 short beeps

Do you know who makes the BIOS?

Customer: replied 9 days ago.
It is AMI

8 Beeps - Display Memory Failure

Trouleshoot graphics card, motherboard.

Customer: replied 9 days ago.
Any tips on how to troubleshoot? It's all plugged in and correct. As I've said I've replaced the gpu and it's still happening. Should I look to get a new motherboard??

Yes it would be the motherboard, or more specifically the slot it sits in.

Customer: replied 9 days ago.
Right okay

Thank you

Customer: replied 9 days ago.
Yeah thanks alot

Is there anything else I can help you with?

Customer: replied 9 days ago.
No I don't think so :)

Thank you for our interaction today. I sincerely hope this issue does not happen again. If you have any more questions or concerns let me know and we can talk about a different approach. Have a wonderful day, and stay safe. 

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